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Custom Delicate Matters
- All custom orders are considered Final Sale
- All orders will be made to order and are submitted to our factory immediately upon receipt. Because of this, they have a longer lead time than our in stock items on the site, and once an order is placed it is not eligible for cancellation, changes, or return.
- A note on color: since each rug is made to order, yarn will be dyed in a single batch and for this reason colors may differ slightly from the stock image.
- Please allow 45-60 days for production and 2-3 additional weeks for delivery, or a total lead time of 9-12 weeks.
- Due to size and weight restrictions, we are not able to offer any custom rugs larger than 6’x9’ outside the US at this time. Any international orders over 6'x9' will be automatically canceled.
- High-low pile hand tufted rug
- 100% TEX New Zealand wool yarn on 100% cotton woven backing
- We recently relaunched our Hand Tufted Rugs in 100% Tex wool, which is comprised of only the longest and finest fibers of New Zealand wool (think of it as New Zealand wool yarn’s greatest hits). Due to its fineness Tex yarn takes color with more vibrancy and sheds much less than other wool hand tufted rugs.
- Pile height ranges from ½”-¾”