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- All custom orders are considered Final Sale
- All orders will be made to order and are submitted to our factory immediately upon receipt. Because of this, they have a longer lead time than our in stock items on the site, and once an order is placed it is not eligible for cancellation, changes, or return.
- A note on color: since each rug is made to order, yarn will be dyed in a single batch and for this reason colors may differ slightly from the stock image.
- Please allow 45-60 days for production and 2-3 additional weeks for delivery, or a total lead time of 9-12 weeks.
- We are now able to accept orders for sizes larger than 9'x12'. Please email for details and pricing.
- Due to size and weight restrictions, we are not able to offer any custom rugs larger than 8’x10’ outside the US at this time. Any international orders larger than this will be automatically canceled.
- Hand tufted rug constructed in both loop and random shear
- 80% New Zealand wool and 20% nylon yarn on 100% cotton woven backing
- Pile height approximately ½”
- Image 1 - 6'x9' for color reference and construction
- Image 2 - 5'x8' CAD mockup for motif size reference
- Image 3 - 8'x10' CAD mockup for motif size reference
- Image 4 - 9'x12' CAD mockup for motif size reference